Image Impact International Civility Reading Resources


Choosing Civility: The Twenty-five Rules of Considerate Conduct by Dr. P.M. Forni

Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include:

* Think Twice Before Asking Favors
* Give Constructive Criticism
* Refrain from Idle Complaints
* Respect Others' Opinions
* Don't Shift Responsibility and Blame
* Care for Your Guests
* Accept and Give Praise

Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding.

Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion.

The Civility Solution by Dr. P.M. Forni

Many of us find ourselves confronted with rudeness every day and don't know how to respond. P.M. Forni, the author of the acclaimed Choosing Civility, has the answer. In The Civility Solution, he provides more than one hundred different situations, and shows us how to break the rudeness cycle. How would you respond to the following?

…A salesperson ignores your requests

…A fellow driver gives you the infamous "finger"

…Your child's playmate misbehaves

…Your boss publicly reprimands you

P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.

Rude Awakenings – Overcoming the Civility Crisis in the Workplace by Giovinella Gonthier

Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect.

A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings" presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence.

The Cost of Bad Behavior – How Incivility is Damaging Your Business and What to Do About It

by Christine Pearson and Christine Porath

Bestsellers like The No ....... Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.

Civility: A Cultural History by Benet Davetian

Benet Davetian's masterful study Civility: A Cultural History responds to this question through a historical, social, and psychological discussion of the civility practices in three nations - England, France, and the United States.

The Power of Civility by Lew Bayer, Deborah King, Tiffany Nielsen, Laura Barclay, Jules Hirst, Penelope Paik, Yasmin Anderson-Smith, Cheryl Walker-Roberstson, Sazqnne Zazulak Pedro, Cindy Ann Peterson, Shelby Scarbrough, Tara Crawford, Denise Pietzsch, Pat Walker Locke, Nonnie Cameron Owens and Anita Shower

"The Power of Civility is packed with thought-provoking perspectives on what civility really means, as well as practical solutions for incorporating civility best practices into your work and life. In this comprehensive book, eighteen top civility and etiquette professionals go beyond the typical "please and thank you" conversations about civility and challenge you to think about your personal standards, accountability, values, and what it means to be committed to choosing civility, whether at home, at work, in your community, or in public - at home and abroad. This book provides the tools you need to boost your social intelligence and build your cultural competence, giving you the confidence and poise to go anywhere and be welcomed as a caring and considerate citizen of the world. Discover the power of civility!"

Civility Manners, Morals, and Etiquette of Democracy by Stephen Carter

Considers the causes and nature of the moral crisis in America today and offers ways in which families, individuals, and politicians can improve the country by adhering to basic principles of civility

The Age of American Unreason by Susan Jacoby

An indictment of modern American culture examines the current disdain for logic and evidence fostered by the mass media, religious fundamentalism, poor public education, a lack of fair-minded intellectuals, and a lazy, credulous public.

10 Characters with Character by Michael Kerrigan

Ten Characters with Character Michael J. Kerrigan. Please meet ten characters with good character: • Anne Bingaman is a lawyer and entrepreneur originally from the very small town of Jerome, Arizona, who served in the...

George Washington’s Rules of Civility & Decent Behavior in Company and Conversation: A Book of Etiquette

Taking his inspiration from a 16th century French manual on etiquette, young George Washington compiled his own set of instructions under the title, The Rules of Civility and Decent Behavior.